Agentic workflows are AI systems that execute multi-step business tasks—document processing, data extraction, workflow orchestration. Chatbots answer questions in a conversational interface. When to use which: - Use agentic workflows when the outcome is an action (e.g., "process this invoice," "extract these fields") - Use chatbots when the outcome is information (e.g., "what's our return policy?") Many enterprises need both. AgasDeep helps you design the right architecture and build both patterns.